Shipping & Returns Policy

🚚 Shipping Policy

At Ecophant, all our products are made to order, just for you.
We use eco-friendly, plastic-free packaging and every item is printed and shipped directly from France.

🌍 Where We Ship

We currently ship across Europe including:

  • France, Germany, Netherlands, Belgium
  • Sweden, Finland, Spain, Italy, Portugal

⏳ Processing & Delivery Times

  • Order Processing: 2-5 business days
  • Estimated Delivery: 3-10 business days depending on the destination

🎁 Free Shipping

We offer Free Shipping on all orders over €60.
We also love adding little surprises or eco-friendly gifts in some orders as a thank you for supporting sustainable fashion.


πŸ”„ Returns & Refunds

All our products are specially made for each customer (Print-on-Demand).
For this reason, we do not accept returns, exchanges, or cancellations once an order is placed.

βœ… However, if your item is faulty, damaged, or incorrect, we are happy to replace it free of charge.

πŸ‘‰ To request a replacement, please contact us within 14 days of receiving your order at:
πŸ“§ ecophant.bio@gmail.com

We may ask for a photo of the item to process your request faster.


ℹ️ Additional Information

  • Gifts: If you receive an item as a gift and there is a problem, the same returns policy applies.
  • Eco Packaging: All orders are packed with minimal environmental impact.
  • Custom Products: Because every item is made just for you, we ask for your understanding regarding our no-returns policy.

πŸ™ Thank you for supporting mindful fashion and helping us create a better, greener futureβ€”one small choice at a time.