Privacy Policy

🔒 Privacy Policy

At Ecophant, we are committed to protecting your privacy and the security of your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit or make a purchase from ecophant.shop.

1. Information We Collect

We collect and store the following information:

  • Name
  • Email address
  • Shipping address
  • Phone number (optional)
  • Payment details (processed securely through third-party services)

We also collect limited technical data such as IP address and browsing activity for analytics and security.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Provide customer support
  • Send transactional emails (order confirmation, shipping updates)
  • Improve our website and services

We do not sell or share your personal data with third parties for marketing purposes.

3. Marketing Communications

With your consent, we may send occasional marketing emails about new products, offers, or updates.
You can unsubscribe at any time by clicking the link at the bottom of our emails.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve site performance and user experience
  • Analyze website traffic (Google Analytics)
  • Run personalized advertising (Meta Pixel)

You can manage or disable cookies through your browser settings.

5. Data Retention

We retain your personal data only for as long as necessary to:

  • Fulfill orders
  • Comply with legal obligations
  • Resolve disputes

6. Payment Security

All payments on our website are processed through Stripe using industry-standard SSL encryption.
We do not store or access your full payment details.

7. Your Rights (GDPR)

If you are a resident of the European Union, you have the right to:

  • Access your personal data
  • Correct or delete your information
  • Withdraw consent for marketing communications

To exercise your rights, please contact us at:
📧 ecophant.bio@gmail.com

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, feel free to contact us:

📧 Email: ecophant.bio@gmail.com